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Get-MailboxFolderPermission – The Operation Couldn’t Be Performed Because ‘user:\folder’ Couldn’t Be Found

Get-MailboxFolderPermissions - The operation couldn't be performed

If you’ve worked with Exchange Online PowerShell to manage calendar permissions in a localized environment, chances are you’ve run into this frustrating error:

Write-ErrorMessage : ||The operation couldn't be performed because 'lhau:\calendar' couldn't
   be found.
At C:\Users\Skrubbeltrang\AppData\Local\Temp\tmpEXO_ab3niaau.me4\tmpEXO_ab3niaau.me4.psm1:1189
    char:13
+             Write-ErrorMessage $ErrorObject
+             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Get-MailboxFolderPermission],
    ManagementObjectNotFoundException
    + FullyQualifiedErrorId : [Server=AS8PR09MB4727,RequestId=9b4c894c-2aa7-3ead-1c7e-
      9dee81e6e058,TimeStamp=Wed, 16 Jul 2025 09:08:52 GMT],Write-ErrorMessage

When executing something like:

Get-MailboxFolderPermission lhau:\calendar

This error can be confusing at first glance because you know the user has a Calendar folder. So why does Exchange Online PowerShell claim it doesn’t exist?

The answer is very often: folder localization.

Why Folder Localization Causes This Error

When you access folders like Inbox, Sent Items, or CalendarPowerShell uses a localized folder name behind the scenes. The default assumption is that folder names match the English names. But if the user’s mailbox was created in a different language (e.g., German, French, Spanish), the folder name will differ.

For example:

Folder TypeEnglish NameGerman NameFrench Name
CalendarCalendarKalenderCalendrier
InboxInboxPosteingangBoîte de réception
Sent ItemsSent ItemsGesendete ElementeÉléments envoyés

So Get-MailboxFolderPermission lhau:\calendar will fail if the actual folder name is Kalender.

How to Find the Correct Folder Path

To avoid hardcoding localized folder names, use Get-MailboxFolderStatistics to retrieve the folder structure and locate the Calendar folder by its FolderType:

Get-MailboxFolderStatistics lhau | Where-Object {$_.FolderType -eq "Calendar"} | Select Name, FolderPath

This might return something like:

Name     FolderPath
----     ----------
Kalender /Kalender

Now you know the correct folder path is lhau:\Kalender. You can then run:

Get-MailboxFolderPermission "lhau:\Kalender"

And voilà – it works.

Skip the Headaches With EasyEntra

If you’re using EasyEntra, you don’t have to worry about folder localization at all.

EasyEntra automatically resolves localized folder names for you behind the scenes. When you view or modify Calendar permissions, it simply works, regardless of the user’s mailbox language.

This saves you from:

✅ Hunting down localized folder names
✅ Trial-and-error with PowerShell
✅ Frustration when supporting multilingual environments


Summary

The 'user:\folder' couldn't be found error in Get-MailboxFolderPermission is almost always due to folder localization. Solve it by using Get-MailboxFolderStatistics to find the actual folder path. Or, save senior IT time and let first-line handle it easily and automatically using EasyEntra.

Download and test the free 30-day trial.

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