Use case: When a department or team needs a shared email address to reach multiple recipients – for example, for announcements, support requests, or internal updates – create a distribution group in Entra ID. This ensures the group is properly configured and centrally managed for consistent message delivery.
To create an Entra ID distribution group, follow these steps:
- Select Entra ID and expand your tenant.
- Right-click Groups and select New > Group.
- From the Group type options, select Distribution.
- Enter the Display name. An email address is suggested automatically, but you can edit it if necessary. Select Next.
- Adjust the group settings as needed by using the tabs on the left-hand side. For example, you can add members or configure group ownership.
- Select Create to finish creating the distribution group.
ID:KB_100_HowToCreateADistributionGroup
