Use case: Use this procedure to create an equipment mailbox account in Entra ID. Equipment mailboxes make it possible to reserve shared resources – such as projectors, company cars, or other office equipment – directly through Outlook or Outlook Web Access (OWA).
To create a new Entra ID equipment mailbox account, do the following:
- Right-click the User folder under your tenant and select New → User.
- Select Equipment mailbox from the User Type dropdown.
- Fill out the Display Name and Email, then click Next.
- Fill out the UserPrincipalName, then click Next.
- Select the Account tab on the left and check Account is disabled.
- Modify any user settings according to your needs by navigating the tabs on the left-hand side.
- Click Create to start the user creation process.
ID:KB_057_HowToCreateAnEntraIdEquipmentMailboxAccount