Use case: Use this procedure to create a mailbox-enabled user account in a hybrid environment. Hybrid mailbox-enabled users are created in Active Directory and automatically synchronized to Exchange Online, providing users with a mailbox that can be accessed through Outlook or Outlook Web Access (OWA).
To create a hybrid mailbox-enabled user account, do the following:
- Right-click the OU where you want to create the user and select New → User.
- Select User mailbox from the User Type dropdown.
- Fill out the Display Name and Email, then click Next.
- Fill out the UserPrincipalName and SAM Account Name, then click Next.
- Modify any user settings according to your needs by navigating the tabs on the left-hand side.
- Click Create to start the user creation process.
ID:KB_049_HowToCreateAHybridMailbox-EnabledUserAccount
