Use case: Use this procedure to create a hybrid user account that is synchronized from Active Directory to Entra ID and has no mailbox. These accounts provide a single identity for users across both on-premises and cloud environments, and are typically used for administrative accounts, applications, or service accounts that don’t need email services.
To create a hybrid user account, follow these steps:
- Right-click the OU where you want to create the user and select New -> User.
- Select Synchronized user (no mailbox) from the User Type dropdown.
- Fill out the Display Name and click Next.
- Fill out the UserPrincipalName and SAM Account Name and click Next.
- Modify any user settings according to your needs by navigating the tabs on the left-hand side.
- Click Create to start the user creation process.
ID:KB_047_HowToCreateAHybridUserAccount
