Use case: When a department or project team requests shared collaboration resources – such as a shared mailbox, calendar, or team site – you can create a Microsoft 365 group in Entra ID on their behalf. This ensures the group is properly configured and managed within your organization’s directory.
To create a Microsoft 365 group, follow these steps:
- Select Entra ID and expand your tenant.
- Right-click the Groups container and select New > Group.
- From the Group type options, select Microsoft365.
- Enter the Display name. An email address is suggested automatically, but you can edit it if necessary. Select Next.
- Adjust the group settings as needed by using the tabs on the left-hand side. For example, you can add members or configure group ownership.
- Select Create to finish creating the Microsoft 365 group.
ID:KB_102_HowToCreateAnM365Group