Use case: Use this procedure to create a mailbox-enabled user account in Entra ID. Mailbox-enabled users have individual mailboxes that support email, calendar, and contact management through Outlook or Outlook Web Access (OWA).
To create a new Entra ID mailbox-enabled user account, do the following:
- Right-click the User folder under your tenant and select New → User.
- Select User mailbox from the User Type dropdown.
- Fill out the Display Name, then click Next.
- Fill out the UserPrincipalName, then click Next.
- Modify any user settings according to your needs by navigating the tabs on the left-hand side.
- Click Create to start the user creation process.
ID:KB_054_HowToCreateAnEntraIdMailbox-EnabledUserAccount
