Use case: Use this procedure to configure email forwarding for a user mailbox. Email forwarding automatically redirects incoming messages to another address and can optionally retain a copy in the original mailbox.
To set up email forwarding, do the following:
- Open User properties, select the Mailbox tab, and click Delivery Options.
- Select Enable forwarding and specify the email address to which messages should be forwarded.
- Select Keep a copy to retain a copy of each forwarded email in the user’s mailbox.
- Click OK twice to apply the settings.
ID:KB_012_How-To-Set-Up-Email-Forwarding